Maybank Rejects PayPal Funds Withdrawal to Visa Debit Card
Posted on March 24th, 2008 by malcolm
Not all credit or debit card issuers will allow PayPal funds withdrawal to their credit or debit cards. The newly launched Visa Debit card by Maybank is of no exception. Maybank as the card issuer has not allowed this activity.
When we tried to add this Visa Debit card for PayPal funds withdrawal, the following error message is displayed:
This credit card has been denied by the bank that issued your credit card. For details on why your card was denied, please contact your credit card issuer’s customer service department. Or, you may want to try adding a different credit card.
Even their customer service department does not seem to know what PayPal is!

Hey there malcolm, thanks for the thread .
it seems that maybank staff are noobs as usual whenever a new service or product is launched . All their tidak apa attitude is very irritating.
The front counter lady in maybank cheras hasn’t got the slightest clue too when i asked about Paypal.
She kept saying : This visa is for shopping in jusco ,now you don’t need to use your atm card.
after seeing your single thread i know maybank is not ready for Paypal yet. Maybe in future. PBB debit visa is the way to go for now . :)
[...] June 2008, Maybank is scheduled to enable online transactions for their Visa Debit card. I am keeping my fingers crossed after receiving the following email from Maybank. At present, we [...]
Malcolm,
Maybank visa debit card is not build for online purchases and withdrawal yet. So far, the best option is still belong to Tune Money and Al-Rajhi Bank Visa Debit Cards.
Regards,
Steven Wong
Hi Malcolm,
I tried to add my Maybank Debit card to my Paypal account, but Paypal just seem not accepting Maybank Debit card… After adding the card with shows this message:-
“This credit card has been denied by the bank that issued your credit card. For details on why your card was denied, please contact your credit card issuer’s customer service department. Or, you may want to try adding a different credit card.”
No problem with my Public Bank Visa Electron, I can add easily.
Thanks.
Do you know which debit card is suitable for paypal? I want withdrawal my money inside my paypal. But when withdrawal money, the bank need charge 2-3%. So which bank does not charge or even less than these.
Thanks.
Regard
Frank
http://varietiesinside.blogspot.com
=====================
Malcolm:
Dear Frank,
Thank you for your question. I visited your blog and I assume you are residing in Malaysia and my answer will be based on that assumption.
I would recommend you to use Public Bank’s Visa Electron or Al-Rajhi Bank’s Visa ATM Debit Card to avoid any withdrawal fee.
Both banks do not charge withdrawal fee if you use the card at their respective ATMs. However, if you are using VMI card issued in the US and withdraw your PayPal funds in Malaysia, there will defintely be charges during your withdrawal as specified by your card issuer.
Kindly check for withdrawal rates with your card issuer.
Withdraw PayPal To Maybank Visa Credit Card…
Last time I just wondering how i want to withdraw my paypal money to my Maybank accoun……
=============
Malcolm:
Hi Nazri. The issue is about withdrawal to Maybank’s Visa Debit card and not credit card. As of today, Maybank has not approved it for e-commerce transactions. This means the card cannot be used online including for PayPal payment funding.
hi, i’m just apply maybank visa debit card yesterday. maybank staff say the card can use in malaysia only.i think that’s why paypal reject maybank card. than i ask how can i purchase thing from oversea?they say u have to active visa plus for worlwide purchase. I think we must active the card first before add to paypal. what do you think??
================
Malcolm:
Hi Zaidi. The card can be used overseas provided you informed the bank first. However, using the card online and overseas are totally 2 different thing. Maybank has yet to allow e-commerce transaction for their Visa Debit Card. This also means you will not be able to add it to your PayPal account.
So the conclusion is, is it possible to use it at paypal? Not withdrawing your funds from paypal to your visa, but from the debitcard(from the card holder’s account) it self to paypal, for example to purchase rapidshare via paypal. And is it transferable(In & Out)?
Hi Mawi. You can’t use the Visa Debit card issued by Maybank online at the moment.
why not u using EON Debit Card (MasterCard) ?
Paypal accept EON Debit Card
hi ikoko.
I think most people want a card to withdraw PayPal funds as well.
yes..
anyway, i feel regret when I finally found out that Maybank Debit Card is not compatible with Paypal.
Now I’m searching if there any online transaction which can using the Maybank Visa Debit Card..
… did you know any?
As far as I know, online transaction for Maybank Visa Debit Card has not been activated yet. You can call their card service number (usually the number is on the reverse of your card) to enquire. Thanks for visiting my blog! Need to update soon!
Hi, have you tried to put RM25 or RM50 into your debit card?
Paypal do need few USD to add your debit card into paypal.
If you have no credit in your debit card, they will not allow you to add the debit card.
I saw another article from another people facing this problem, but he is using PB Debit Card. After he added some fund into his debit card, then he can successful added his debit card into paypal.
May be you can have a try.
Yes evard. I wrote about it here http://www.malcolmwong.com/2008/01/14/common-problem-of-visa-electron-and-paypal-expanded-use-program/
I’ve got a few money in maybank debit card..
but paypal still not accept it..
hm..
hi
funny thing is PB rep said they charge a 5% withdrawal fee from Paypal. Is this true?
Hi bigcityb. It is not true as far as I know.
Hi Malcolm.. I just want to ask u. What type of card in malaysia can i used to make online payment through paypal?
Hi Hassu. If your issuing bank says your card can be for online payments, you can use that card for online payment through PayPal. Most card do support online transaction except cards like Maybank’s Visa Debit card.
how abt if i used BSN matrix card? Can i?
Hi Hassu. I don’t know. You can always add the card to PayPal and you will know the answer. Previously, my friend was not able to add this card to PayPal.
Hi Malcolm.. I want to get PB Visa Electron debit card. It is accepted in PayPal right?? So, i just wondering, how can i apply for it?? Should i reach 18 years old to get it? Can u tell me more detail about the requirement?
Hi Hassu. You can apply online here. There is a button “Debit Card” application on the right side of the page. Minimum age requirement is 12 years old. You can read more on this card here.
I notice something interesting in my maybank2u acc. Theres a link called “Maybankard Secure Online Shopping Registration”
Wonder when did they added that in. http://www.maybank2u.com.my/mbb_info/m2u/public/personalDetail04.do?cntTypeId=1&cntKey=HL09.07.09C&programId=HI-Highlights&newsCatId=/mbb/Highlights/2009&chCatId=/mbb/Personal
Hi Raki. Please do try to register for Maybankard Secure Online Shopping. I have attempted but failed. Perhaps I will contact them on Monday on this issue.
Well, thats strange. cause after yesterday’s pot, I tried it myself. and finally Paypal accepted my Maybank Dedit Card. But when I try to verify my card, in M2U, it only showed in the “Today’s Translation” as ” PRE-AUTH DEBIT” and didnt give me the 4 digit code needed to verfiy my card and than the “Debit card history” didn’t show any transaction so guessed I have to wait for maybank to update it. This morning, I try again checking M2U and *proof* “PREAUTH SALE PAYPAL” with the code was there in the debit history. I typed into paypal and paypal accepted it but it say it needs a max of 24 hours before giving back my money from the verification process. So now, I still waiting for paypal to complete its process and give me back my USD1.95.
p/s: WTH !@#$ i dont know is it paypal or maybank that chraged me something extra “10-Jul-2009 PREAUTH SALE PAYPAL DATED 10/07/09 US$1.00 RM1.02 “. strangely the conversation rate is wrong but maybank deducted RM1.02 from me. but the actual card verification transaction is another USD1.95 RM7.11
Hi Raki, How did it went with your maybank? Did you get your money back? Did you call Maybank and ask them to clarify with what you got charged for??? Would like to know. I have Maybank card as well and want to use it with Paypal. Although I have a few concerns with Maybank.
raki: i faced the same experience too.. and i’m still wondering what was that RM1.02 for..
Ok. I finally completed my paypal verification using my Maybank Dedit Card. But it took 3 days for paypal to credit back me. But i think the delay was cause by maybank cuz i did on friday night but they credit me back on monday. meaning 1 working day to process i dont know la.
But from my m2u acc, i see paypal has pre-auth debit and later credit back to my m2u and than finally debit me again for the “Sale Debit”.
Conclusion, i’m good to go already with my paypal
Congratulations Raki. According to PayPal, it takes 2 to 3 business days to complete the verification of your card.
Did you get the RM 1.02 charge?
i still dont know where did 1.02 go. i dont know my actual amount before the charge >.<
I got the same 1.02 problem and I can confirm that amount is really deducted from my account.
I have called Maybank and they will investigate it
Good news all, I just got this in my Debit Card History:
REV PREAUTH PAYPAL DATED 11/07/09
and the RM1.02 came back :-)
me 2 as well.
26-Jul-2009 REV PREAUTH PAYPAL DATED 10/07/09
RM1.02 was credited back to me
i got it back too.. but still didn’t know what does it for..
the money is for pre-authentication of ur card. they try it to see if its working or not, when they have successfully follow the process and activating ur account, they will refund the money back, and u were not charged for anything. it means u can use paypal already. and buy or sell. but guys, do u know if the u selling something, and paypal gets the money for u, how do u use maybank to retrieve the money eh?
Hi Maz. You can try to withdraw :)
hi, do i need a savings account to apply PB Visa Electron?
hi jeanhl. You don’t need a savings account with Public Bank.
hey im having the same problem as you guys. my maybank account transaction stated a PRE-AUTH DEBIT RM1.02 earlier but maybank did not return me the RM1.02 after i confirmed the card. however, the USD1.95(PRE-AUTH REFUND RM6.99) was credited back a few days ago. and theres another “SALE DEBIT RM6.91″ which was charged to my account on the same day the RM6.99 was refunded. anyone has any idea of why is this happening? or has anyone encountered this before?
Hi kc. I received my RM 1.02 back after about 2 weeks - somewhere end of the month.
oh okay.. so i’ll wait till end of this month and see. thanks for sharing. BTW, do you or anyone here have any idea regarding the SALE DEBIT?
so anyone can confirm maybank debit card can be verified by paypal? coz i deciding whether to get a maybank or pb debit card
Jeanhl. Yes you can. You may read my blog post on it here
Has anyone actually successfully withdrew money from PayPal to the Maybank Debit card?
Hi Malik. One of my friend has successfully withdrawn money from PayPal to his Maybank Visa Debit card.
Thank you Malcom for the update. I’ve decided to take the plunge yesterday and withdraw max to utilize the US$5 fee. Will share the outcome.
Ok Malcom, the withdrawal of PayPal funds to my Maybank Visa Debit card was a success. It took only 5 days to reflect in your account. Thank you for your resourceful website.
Do I need to activate the “Maybankard Secure Online Shopping Registration” for the Paypal Withdrawal to work ?
John. Yes you have to.
hi guys…
just today i got my maybank visa debit card…
i registered at maybank2u at “Maybankard Secure Online Shopping Registration” first before proceed at paypal……
i linked the card at paypal and now waiting for codes from paypal……
i have checked immediately in my maybank2u under “Today’s Transactions” , and below amount as been charged
15-Oct-2009 PRE-AUTH DEBIT RM6.71
15-Oct-2009 PRE-AUTH DEBIT RM1.02
under “Debit card history” i never see anything maybe need to maybank to update.
so now im waiting to get the codes from paypal and later on the refund.
lets wait n see how the process goes,hope everything fine…i will update once i got the feedback.
Hi spawnkumar. Looks like your card is working well. Congratulations!
@spawnkumar
yes. its takes maybank at least1 day before u can see any transaction in ur debit history as a pre-auth payment… later a few days, maybank will credit the preauth and finally charge the actual and final amount
hi malcom & raki thanks for the reply……
so i have done MSOS process in maybank2u then linked the card at paypal at last verified the card with 4digit codes i received from paypal to maybank2u.
18-Oct-2009 REV PREAUTH XXXXPAYPAL–*EXPUSE DATED 15/10/09 US$1.95 RM6.71
18-Oct-2009 SALE XXXXPAYPAL–*EXPUSE DATED 15/10/09 US$1.95 RM6.60
15-Oct-2009 PREAUTH SALE XXXXPAYPAL–*EXPUSE DATED 15/10/09 US$1.95 RM6.71
15-Oct-2009 PREAUTH SALE PAYPAL DATED 15/10/09 US$1.00 RM1.02
So above was the “Debit card history” transaction that took part during the verification…
So now the debitcard is ready to use…
In my paypal account i can see… PayPal balance: $1.95 USD
so now if i purchase any stuffs online and want to do payment via paypal…. how the transactions will be…
Do i need insufficent balance in my paypal account to buy things ?
If it is how should i increase the fund in my paypal account so i can do payment ?
Or is it directly get deducted from my debitcard account ?
Please explain to me the process of buy things and do payment via MAYBANK VISA DEBITCARD…..
Hi spawnkumar. If your current balance is not enough for a payment/purchase, PayPal will charge the remaining amount to your card.
When you buy things online using PayPal, you will just be required to enter your username and password of your PayPal account on PayPal’s site (not any other page).
Hi~~i have a question to ask you guys~
i’ve already linked my Maybank Visa Debit Card to my paypal account but why can’t i make any payment???
when i tried sending money, this msg popped up “Sorry, your payment won’t go through. To make it work, you’ll need to add money to your account and pay with your PayPal balance”…my paypal balance is 0.00 when there’s money in my debit card~~please help me..T-T…
hi, one ques…i’ve already linked my Maybank Visa Debit Card to my paypal acc but why isn’t there any money in my paypal balance???
in short, how do i transfer money from my maybank visa debit card to my paypal acc??? do i need the TAC code??
Hi Emily. Many people are also facing the same technical problem in the past month making payment via PayPal with their Maybank Visa Debit card attached.
Even requesting the other party to request funds from your account also does not work.
My temporary solution was I used my other debit card with Public Bank Visa Electron. Apologies. I can’t help much when there is a technical problem between Maybank and PayPal. Your settings and verification are all fine.
Emily, I have the same experience like you, getting the same error message “Sorry, your payment won’t go through. To make it work, you’ll need to add money to your account and pay with your PayPal balance”
Then I playing around with the send money, I try change the send money currency from US Dollar to Malaysian Ringgit and now it came out another different error message “You may not use your existing credit cards to fund this payment. Please add a different type of card or use a bank account.”
From what I know for Malaysian PayPal account, you can’t add/retrieve fund from your debit card into your paypal account, the only way u can get fund into your paypal account is from someone who sent you money with their paypal account.
You can’t transfer fund from your debit card into your paypal account, u can just send money out and your debit card will automatically be deducted, but now the problem we both facing right now is the error message appeared, sighs….!
so it seems we having issue now to do payment via paypal account using maybank visa debitcard……..
is it happening only for maybank debitcard?
maybe i should have just applied for public bank visa electron debitcard………..
MAYBANK damnn being nombor 1 bank but sucks in lots of aspect.Already launched this debitcard long time ago but till now we having issue.
guys, actually u can withdraw paypal money to your maybank visa.
what u need to do is just activate the visa card for online transation b4 using it. here’s da step.
Maybank website.
Home>Utilities>Maybankard Secure Online Shopping Registration
then the register it at paypal like da credit card procedure.
i’ve been using it to withdraw my fund lots of time, if not mistaken each tranx paypal charge usd 5. max withdraw usd 500/day.
my only problem with maybank2u is da online TT. I’ve tried to use it to TT, and my supplier keep telling me tat they din received (i have TT them manually many time without any problem). the money is like lost in da air…so if TT, ill keep using manual TT. any1 have da same experience?
Hi Alan. If you are not aware, I have written a blog post on it in July 2009. You can read up on PayPal funds withdrawal to Maybank Visa Debit card here. Apparently, this card is quite problematic for withdrawal from time to time.
Also, I have written about withdrawal of PayPal funds to our local banks in Malaysia. You can read more here.
[...] this new Maybank Visa Debit card does not support online services and PayPal withdrawal… yet. I’ve heard that they are planning to introduce the feature somewhere in June but [...]
hi malcom,,i cant verify my paypal account..what should i do..im using the maybank debit card.i already registered with the msos..and visa plus..
aimshuichi. What is the error message when you try to verify your Maybank Visa Debit card?
hi, Before you can add this credit card to another account, you must contact the PayPal Credit Card Team at cardproblems@paypal.com. A customer service representative will respond to your request shortly. If you would rather add a different credit card to your PayPal account, you may do so at any time. Thank you for your cooperation.this is the error messsage.